#9352: "If you have camera or mic enabled and do not accept a video chat, your moves are blocked."
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Wat is er gebeurd? Selecteer uit het onderstaande
Wat is er gebeurd? Selecteer uit het onderstaande
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| # | Status | Votes | Game | Type | Title | Last update |
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Gedetailleerde beschrijving
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• Kopieer en plak alsjeblieft de foutboodschap die je op je scherm ziet, indien van toepassing.
Place a piece on the board
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• Leg uit wat je wilde doen, wat je deed en wat er gebeurde
Click on piece and location
• Welke browser gebruik je?
Google Chrome v63
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• Kopieer en plak alsjeblieft de tekst die in het Engels wordt getoond in plaats van in jouw taal. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is deze tekst beschikbaar in het vertaalsysteem? Zo ja, is deze meer dan 24 uur geleden vertaald?
Place a piece on the board
• Welke browser gebruik je?
Google Chrome v63
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• Gelieve jouw suggestie precies en beknopt uit te leggen zodat het zo makkelijk mogelijk is om te begrijpen wat je bedoelt.
Place a piece on the board
• Welke browser gebruik je?
Google Chrome v63
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• Wat stond op het scherm toen je geblokkeerd was (Leeg scherm? Een deel van de spelinterface? Foutboodschap?)
Place a piece on the board
• Welke browser gebruik je?
Google Chrome v63
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• Met welk onderdeel van de regels is geen rekening gehouden bij de BGA-versie?
Place a piece on the board
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• Is de inbreuk op de spelregels zichtbaar in de spelherhaling? Indien ja, bij welk zetnummer?
Click on piece and location
• Welke browser gebruik je?
Google Chrome v63
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• Welke spelactie wilde je uitvoeren?
Place a piece on the board
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• Wat probeerde je te doen om deze spelactie te laten optreden?
Click on piece and location
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• Wat gebeurde er toen je dit probeerde te doen (foutboodschap, melding op de statusbalk van het spel, ...)?
"Please wait, an action is already in progress"
• Welke browser gebruik je?
Google Chrome v63
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• In welke fase van het spel deed het probleem zich voor (wat was de huidige spelinstructie)?
Place a piece on the board
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• Wat gebeurde toen je deze spelactie probeerde (foutboodschap, melding op de statusbalk van het spel, ...)?
Click on piece and location
• Welke browser gebruik je?
Google Chrome v63
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• Beschrijf alsjeblieft het probleem met de beeldweergave. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
Place a piece on the board
• Welke browser gebruik je?
Google Chrome v63
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• Kopieer en plak alsjeblieft de tekst die in het Engels wordt getoond in plaats van in jouw taal. If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here. Is deze tekst beschikbaar in het vertaalsysteem? Zo ja, is deze meer dan 24 uur geleden vertaald?
Place a piece on the board
• Welke browser gebruik je?
Google Chrome v63
-
• Gelieve jouw suggestie precies en beknopt uit te leggen zodat het zo makkelijk mogelijk is om te begrijpen wat je bedoelt.
Place a piece on the board
• Welke browser gebruik je?
Google Chrome v63
Rapportgeschiedenis
This error only occurs when the site settings allow access to the camera or microphone.
If they are both blocked, then there is no error.
Mine specifically allow the microphone, but not the camera.
When I open the table, a prompt asks, "Do you want to join the call?", I choose "Cancel".
After the dialogue closes, I see a message saying, "Move recorded, waiting for update..."
Refreshing the screen multiple times does not clear the message from the screen.
When I try to place one of my pieces, I get the error message "Please wait, an action is already in progress".
I tried refreshing the screen again, but the move was still not updated.
Finally, I tried switching to my computer.
The move that I was trying to make still had not been recorded.
But, I was able to move the piece on my computer.
I noticed that the initial dialogue on my computer was different from the dialogue on my phone, because of security settings. Both the camera and mic on my computer were blocked for this site. By changing the security settings on my phone to match my computer, I was finally able to move my piece.
I was able to make moves on other Kabaleo games using my phone both before and after trying to make a move on this table. The video chat prompts are the only differences that I noticed in the tables.
In a real-time game, users tend to finish the entire game without leaving, but in a turn based game, players tend to leave and return for each turn. So, the fact that the chat dialogue does not cache the player's choice needs to be changed.
So it seems that by clicking the cancel button, the game is assuming that you have clicked on a piece to move.
Probably not specific to Kabaleo, would have been best to report it into 'website'.
Would be interesting to know if this also happens on a desktop browser and not just on the phone when selecting the same options.
I am not a premium user, so I can not reproduce the conditions of the game with the error. That particular game finally ended. I was invited to a video chat, but denied it. You will need 2 accounts with at least one premium account to reproduce the error.
Now, how video chat is supposed to work during turn based games is not an "edge" case. Most likely, the player opening the video chat wanted to chat with another player while they were both on at the same time. It is unlikely that they wished to maintain an open chat for the entire 2 weeks that the game lasted. And as a secondary consequence, it annoys any players who decide not to accept the chat on each turn for the remainder of the game.
- If someone starts a live chat session (voluntarily or by mistake) then cancels it, the other players coming to play turn based are not prompted to join. So in your case, it means that the player started the session, and didn't cancel it (which is allowed, it means that if at some point he plays and someone else is available at the same time to play and they view the game together, they'll get into a live chat).
- I checked with Chrome on the desktop while blocking the camera and authorizing the microphone, and it works. I didn't get prompted every time for joining the chat (the decision to join or not is correctly taken into account and memorized), and I was able to join it only with audio.
- I also checked it with Chrome on my Android phone, and it works the same.
So as far as I can check it, I see nothing wrong with the functionnality.
I joined a table with three other people on my friends list (hosted by a friend).
The host started the voice chat.
All other players accepted.
I hit "cancel" to not take the call, as I was currently on another call in the same browser in another tab.
When I tried to take a move it flashed a red error message at the top of the browser, something like "Another action is already in progress."
We couldn't resolve so we just had to restart the game and not host a voice chat.
Unfortunately this then blocks the action of anyone who declined to join voice chat.
Warning notice
Sorry, Board Game Arena failed to get access to your local camera/microphone...
If you denied authorisation by mistake, please refresh the page to start over. If that fails, you should check your browser permissions in your browser's local configuration.
Otherwise, please check that your camera/microphone is correctly plugged in, and that you are using a WebRTC capable browser: iswebrtcreadyyet.com/
Dit rapport aanvullen
- Andere tafel ID / zet ID
- Loste F5 het probleem op?
- Kwam het probleem meerdere keren voor? Altijd? Willekeurig?
- If you have a screenshot of this bug (good practice), you can use a picture hosting service of your choice (snipboard.io for example) to upload it and copy/paste the link here.
